The phone line is busy, is there something I can do about it?

We try to give our best service to our patients and it can get very busy from time to time. Please try again a few minutes later or look at the solutions below.

If I call with a question for the nurse or doctor, when can I expect a call back?

Our physicians and nurses are with patients throughout the day, so it is usually not possible for them to immediately answer phone calls. We will return your call as soon as possible. To help us get back to you quickly leave us your full name, date of birth, reason for the call and current phone number.

Will you bill my insurance?

Yes. As a service to our patients, primary insurance is billed. We have recently enhanced our system to accommodate automatic billing of secondary insurance. Please be sure to keep us informed of your insurance coverage.

How do I get my blood pressure checked?

Blood pressure checks are provided complimentary at each of our locations. Call the clinic nearest you for details.

What if my pet needs emergency care? Can I still use Search a Vet?

Whether it's a routine check-up, dietary advice, or a medical emergency, we cover a wide range of services to cater to all your pet's healthcare requirements.

How do I pay for the services I receive from Search a Vet?

Search a Vet accepts various payment methods, such as credit cards, debit cards, PayPal, and other online payment platforms. You can choose the payment method that is most convenient for you and pay securely through our platform.

How do I contact Search a Vet if I have any questions or issues?

Search a Vet has a dedicated customer support team that is available 24/7 to assist you with any questions or issues you may have. You can contact us via phone, email, chat, or social media. We will respond to you as soon as possible and resolve your issue satisfactorily.

Is pricing transparent? Will I know the cost upfront?

We believe in complete transparency, so you'll know the cost upfront before booking an appointment. No hidden fees, just honest and fair pricing.

Emergency Contact

Emergency Call +1 (516) 593-7400

Emergency E-mail

24/7 Email Support [email protected]

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