FAQ’s

Answering your frequently asked questions

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How Do I Know My Pet Needs a Vet?

You Need an Online Vet If:

Breathing Rapidly or Short of Breath

Have you been noticing that your pet is breathing rapidly or not catching their breath at all? The problem could be more than that. It's a sign that your pet is struggling with its health. And requires instant attention and proper care from veterinarians.

Behaving Odd

A sudden change in your pet's behavior—unusually aggressive or silent — can be a red flag. This behavior can indicate that its health has started to deteriorate. You should consult an online vet for the real cause and treatment.

Straining to Urinate

If your pet feels discomfort or difficulty urinating, it could indicate urinary system disorders. You can consult and seek advice from a licensed online vet for further discussion.

Losing Weight

Unexplained weight loss in pets means serious health issues. It could be metabolic disorders or organ dysfunctions. Seek help from a licensed veterinarian to get a treatment plan.

Frequently Vomiting 

If your pet is vomiting frequently, it can lead to dehydration and nutrient deficiencies. We help you seek a vet online to identify those serious health conditions.

Loss of Appetite

A sudden decrease in appetite can be a concerning symptom. And may indicate gastrointestinal problems, dental issues, or systemic illnesses. We will connect you with an online vet who can help you address this issue.

Frequently Asked Questions

Can I Get an Online Vet?

Absolutely! We connect you with professional veterinarians remotely.

Can I Get a Vet Prescription Without Going to the Vet?

Yes, you can. We make sure you don't have to wait outside a vet clinic when you can consult a licensed veterinarian from the comfort of your home.

Are Virtual Vet Visits Worth It?

Vet visits are always worth it. And become more effective when they're online, saving you time and hassles.

How Do I Get an Online Prescription for My Dog?

It takes a quick and simple 3-step process. Choose your pet, its health problem, and your location to connect with a professional veterinarian.

How Does Vet Telemedicine Work?

It's just like having a vet doctor at your swipes and clicks. Whether it’s an emergency or a regular check-up, you can get prescriptions, treatments, and professional advice with our telemedicine services.

Is Telemedicine as Effective as Usual Care?

You shouldn’t doubt that. Telemedicine for pets is just as effective for routine care as meeting a vet specialist in person.

Do You Offer Emergency Services?

While we can’t handle life-threatening emergencies online, you can quickly consult our veterinary professionals and seek advice regarding what to do in a particular situation.

Do I Need Any Preparation Before Talking to a Vet Online?

Just the relevant information about your pet, like what it's going through and when. You should share the medical history or any symptoms showing it is ill. Also, be in a well-lit room with an active internet connection to avoid any hindrance.

When to Seek Emergency Vet Consultation?

If you notice any severe symptoms, a sudden change in its behavior, or difficulty breathing, consult a professional veterinarian instantly.

Emergency Contact

Emergency Call +1 (516) 593-7100

Emergency E-mail

24/7 Email Support [email protected]

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